A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve systems and processes until you progressively perfect interdependent, relationships.
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Happiness does not come from doing easy work but from the afterglow of satisfaction that comes after the achievement of a difficult task that demanded our best.
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Everyone is your best friend when you are successful. Make sure that the people that you surround yourself with are also the people that you are not afraid of failing with.
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